Words with initial capitalization carry the meanings defined below. Definitions have the same meaning regardless of whether they appear in singular or plural forms.

Definitions:

• Account: A unique account created for you to access our service or parts of it.

• Company: Astric LLC, referred to as “Astric,” “the Company,” “We,” “Us,” or “Our.”

• Cookies: Small files placed on your device by a website, containing browsing history details, among other uses.

• Country: Texas, United States.

• Device: Any device capable of accessing our service, such as a computer or mobile phone.

• Personal Data: Information relating to an identified or identifiable individual.

• Service: The website and Digital Business Solutions, including the Ric MVP and services provided under Astric Mobility or Pack&Co.

• Service Provider: A third party processing data on behalf of the Company.

• Third-party Social Media Service: A social network website allowing user login or account creation.

• Usage Data: Data collected automatically through service use or its infrastructure.

• Website: Astric, accessible at astric.co, astricconsulting.com, goastric.com

1. Personal Data: We may ask for personally identifiable information (PII) that can be used to contact or identify you:

   • Email address

   • First and last name

   • Phone number

   • Address (state, province, ZIP code)

   • Usage data (see below)

   • PHI (see below)

2. Usage Data: Collected automatically during service use, including:

   • Device IP address, browser type/version, and operating system

   • Pages visited, duration of visit, and browsing patterns

   • Mobile device details such as unique device ID, mobile IP address, browser type/version, and operating system

   • Diagnostic data

3. Information from Third-Party Social Media Services: If you register through or grant access to your social media accounts (Google, Facebook, etc.), we may collect associated personal data.

4. PHI - In some cases Astric may collect PHI in accordance with our HIPAA policy.

5. Text Message Consent: By providing your mobile number and opting in, you agree to receive SMS or MMS messages from our business, including notifications about your account, packages, orders, appointments, and promotional updates. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and for help, reply HELP. Your consent to receive text messages is not a condition of purchase. We value your privacy and will never share or sell your phone number to third parties.

6. When you call us, you may interact with Ari, our automated voice assistant. Ari helps route calls, answer questions, and collect limited information such as your name, contact details, or reason for calling to improve service. Calls may be recorded or transcribed for quality and training purposes.

1. Cookies and Tracking Technologies: To monitor and analyze service use, and improve performance, we use tracking technologies like cookies, web beacons, tags, and scripts:

   • Cookies: Small files that can be persistent (remain on your device) or session-based (deleted when you close your browser).

   • Web Beacons: Small electronic files embedded in web pages or emails to track page views or email opens.

2. Types of Cookies:

   • Necessary Cookies: Essential for website functionality and authentication.

   • Acceptance Cookies: Persistent, indicating consent to cookies.

   • Functionality Cookies: Persistent, storing your preferences for personalized experiences.

1. We use your data for purposes such as:

2. Providing and Maintaining the Service: Monitoring usage, analyzing performance, and maintaining security.

3. Managing Your Account: Registering you as a user and providing relevant features.

4. Contract Performance: Developing, complying, and undertaking contracts for services/products purchased.

5. Contacting You: Email, calls, SMS, or notifications about updates and services.

6. Providing Information: News, offers, and information similar to what you purchased/enquired about.

7. Managing Requests: Handling inquiries, complaints, or other requests.

8. Business Transfers: Evaluating or conducting mergers, reorganizations, or other business transfers.

9. Other Purposes: Data analysis, identifying usage trends, marketing evaluation, and improving services.

1. We may share your data in the following scenarios:

2. Service Providers: For monitoring/analyzing service use and contacting you.

3. Business Transfers: During negotiations or transfers related to mergers or sales.

4. Affiliates and Partners: If they honor this policy.

5. With Other Users: Public activities or interactions.

6. With Consent: For any other purpose with your consent.

1. Personal Data will be retained as long as necessary for the purposes outlined here, or to fulfill legal obligations, resolve disputes, and enforce policies.

1. Your data may be processed outside your jurisdiction. By submitting it, you consent to the transfer.

1. Business Transactions: In mergers or asset sales.

2. Law Enforcement: To comply with legal obligations or government requests.

3. Other Legal Requirements: Protecting rights, preventing wrongdoing, public safety.

1. We strive to use commercially acceptable means to protect your data, but no security method is foolproof

1. We do not knowingly collect data from anyone under 13. Contact us if aware of such data collection.

Mobility Guest Data

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Astric Mobility, a division of Astric LLC, may collect additional data from guests renting vehicles through our platform or third-party rental platforms (e.g., Turo, HyreCar):

Guest Information Collected:

• Driver’s license and ID verification (if applicable)

• Vehicle usage data (e.g., mileage, trip duration, geolocation, driving behavior)

• Communication with Astric staff or vehicle hosts

• Payment or damage claim history (handled by third-party platforms)

• Insurance-related information (if applicable)

Purpose of Collection:

• To verify your eligibility to rent and operate a vehicle

• To provide, manage, and support your rental experience

• To comply with insurance or legal obligations

• To assess risk, damages, or claims as required

• To respond to guest inquiries or support needs

For safety, security, and operational efficiency, Astric Mobility vehicles are equipped with GPS tracking devices. These devices collect data such as vehicle location, movement, speed, mileage, and usage patterns during the rental period.

We use this information to:

• Ensure proper use of the vehicle

• Locate vehicles in case of theft or emergency

• Monitor mileage and trip duration

• Support insurance claims or damage investigations

• Comply with applicable laws and rental platform policies

By using our vehicles, you consent to this data being collected and used as outlined. Tracking data is handled in accordance with our privacy policy and is only accessed by authorized personnel or as required by law.

Third-Party Platform Terms Apply:

When booking through platforms like Turo or HyreCar, their terms of service and privacy policies also govern your data. We recommend reviewing those terms directly. Astric does not control data collected directly by these platforms but may receive information from them related to your rental, including trip logs, insurance coverage, or user reviews.